This policy is effective from 27th of September, 2016.
As set out in the terms and conditions relating to our Services, you must be at least 13 years old to access and/or use our Services. We do not knowingly collect personal data about children under the age of 13.
What we collect
We may collect the following information through our Services and though the use of third party services, such as Facebook. We collect information from a number of different sources, but most of it comes directly from you when you use our Services, or interact with our websites, advertising or other Services.
In more detail, depending on which of our Services you interact with we may collect and process the following types of information:
- Device information
- E-Mail address
- First & Last Name
- Details about how you use and interact with our Services
- Log and crash data that are used for troubleshooting, statistics, analytics, quality assurance and can be analyzed to that end
- Information that you provide us with when you fill in forms, answer questions or complete surveys when using any of our application
- The content of messages sent using our chat and messaging systems. If you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence
- Your interactions with us on our social media channels
- Information we collect via cookies and other similar technologies
- Information we collect from you when you connect our Services to third party platforms or social network services or use other social functionality and
Our payment service providers will provide us with information about your purchases so that we know if a purchase has been successful. When you purchase items via our mobile applications (such as those you can purchase in the App Store), we do not collect or store any payment information from you.
Finally, we may collect some of the information types referred to above on an aggregated or anonymized basis, or we may use it or share it in an aggregated or anonymized way, for research or analysis into the way our Services operate and are used.
Connecting with third party social networks
You can make changes to what data a third party social network or platform shares with us, or stop our Services interacting with that social network or platform by adjusting your settings with that third party provider, however you may find you are not able to enjoy all of the same features of our Services.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Application experience
- Information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You may opt out by contacting us through our contact form at www.zeropd.com/contact
- We use your information, including data that you provide directly to us in communications, to provide you with support when you need it
- We may use your data as required or permitted by any applicable law
What adverts you may see as a result of using our Services
We promote our own product and services in a number of ways. That might include cross promoting one of our games while you are playing a different game of ours. It might also include advertising our games within websites and other media published by others, or sending you marketing materials by email.
Like many companies, we may use information about you in connection with advertising. This includes using information that we have about you, such as applications you use, to try to make sure you only see advertising that might be of interest to you. For example, if we know you use Favorites, we might suggest to download an application relevant to Favorites. We may also use the information that we have about you to help a third party deliver advertisements that are tailored to you based on a determination of your characteristics or interests by us based on the information that we have about you.
As well as advertisements for our own goods and services, we may also facilitate third parties to optimise their advertising of their own goods and services by helping them to target those ads to those that might be most interested in them. These advertisements may be shown within our games or within websites and other media which are published by others and optimised by us or using our information. This is done using anonymised information and we won’t hand over or sell any of your personal information to third party advertisers.
We will also use information about your particular device in order to show you adverts which work properly on that device, or to measure the effectiveness of our ad campaigns and we may also retain information about how many times you have seen a particular advertisement so we can stop you from seeing it too many times.
When we advertise our services in products or media published by other companies, we may use various third party advertising partners, including ad exchanges, ad networks and ad servers.
Our advertising partners help us to serve advertisements to you. Some of this technology also helps us to make decisions as to whether or not to show a particular advert to you – for example, by informing us that you have shown an interest in similar goods or services previously.
How do ad identifiers, cookies and similar technologies work?
Advertisers on mobile devices sometimes use advertising (or ad) identifiers to enable and optimise their advertising. Ad identifiers are non-permanent, non-personal device identifiers such as the Android advertising ID and/or Apple’s ID for advertising, or IDFA. See below for you can reset these identifiers or indicate your preference that they should not be used for advertising purposes.
How to adjust your preferences
You can choose to prevent your device’s ad identifier being used for interest based advertising, or you can reset your device’s ad identifier, by changing the settings of your device. Settings vary from device to device but you will usually find the ad identifier settings under “privacy” or “ads” in your device’s settings.
You can disable cookies through your web or phone browser settings.
Although we and our advertising partners use ad identifiers, cookies and similar technologies to enable us and third parties to provide more relevant advertising to you, these technologies also:
- Allow us to recognise you and your device
- Allow our Services to interact with a third party social network or platform (where you have chosen to allow such interaction)
- Allow our payment processors to process your payment instructions and
- Enable us and third parties to provide you with more customized services, for example to provide our services in the correct language
As a result, if you choose to adjust your preferences in order to prevent these technologies, you may find that you cannot enjoy the full use of our services.
Please note that adjusting your preferences as described in this section does not mean you will no longer receive adverts, it only means the adverts you do see will be less relevant to your interests.
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our application may contain links to other content of interest. However, once you have used these links to leave our application, you should note that we do not have any control over that other content. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Changes to the policy
Controlling your personal information
You may choose to restrict the collection or use of your personal information by not accepting access to your details in relevant auth dialog boxes. You can also withdraw permissions by the application to access your data by going to the settings or directly through the third party service, if you data are accessed by the use of such other service, like Facebook. By doing so, you understand that our application may not be fully operational. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about our content which we think you may find interesting. You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please contact us – we may make a small charge for this. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.